Privacy Policy

China FS Pharma Ingredients ("we," "us," "our") is committed to protecting the confidentiality and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zhaotuozhan.cn (the "Site") or engage with us for business purposes, including inquiries about our Active Pharmaceutical Ingredients (APIs) and intermediates.

This policy is designed to comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA) as amended by the CPRA.

1. Information We Collect

We collect information that identifies, relates to, or describes you or your business ("Personal Information"). Given our B2B nature, this typically involves professional data:

Professional Identifiers: Your name, business email address, business phone number, company name, job title, and professional address.
Commercial Information: Records of products you inquire about (e.g., amoxicillin, ibuprofen, APIs), requests for quotes, specifications, quality documentation, and order history.
Technical Information: IP address, browser type, device information, and browsing behavior on our Site collected via cookies (see our Cookie Policy).
Communication Data: Copies of your correspondence with us, including via [email protected].

2. How We Use Your Information

We use your information for legitimate business purposes:

To process and respond to your inquiries, provide quotations, and supply technical data (e.g., Certificates of Analysis).
To fulfill contracts, process orders, and manage shipping and logistics.
To comply with our legal and regulatory obligations in the pharmaceutical industry.
To communicate about product updates, regulatory changes, or company news that is relevant to your business.
To improve our Site and services.

3. Legal Basis for Processing (GDPR/UK Compliance)

For our visitors and clients in the European Economic Area (EEA) and UK, we process your data on the following legal bases:

Performance of a Contract: Processing necessary to respond to your inquiries and fulfill orders.
Legitimate Interest: For B2B marketing communications, fraud prevention, and website security, provided your data protection interests do not override ours.
Consent: For non-essential cookies and, where required by law, for certain marketing communications. You can withdraw consent at any time.
Legal Obligation: To maintain records as required by pharmaceutical regulations and other laws.

4. Sharing Your Information

We do not and will not sell your Personal Information. We may share your data with:

Trusted Service Providers: Such as IT and data hosting providers, logistics and shipping partners, under strict confidentiality agreements.
Regulatory Bodies: When required by law, such as for customs declarations or to comply with FDA or other regulatory requirements.
Professional Advisors: Such as auditors and lawyers.

5. International Data Transfers

Your Personal Information may be transferred to and processed in countries outside the EEA and UK, including China. We ensure all such transfers are compliant with data protection laws using appropriate safeguards, such as Standard Contractual Clauses (SCCs).

6. Data Security

We implement robust technical and organizational measures to protect your data, commensurate with the sensitivity of the information we handle. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

A. GDPR/UK Rights:
You have the right to access, correct, delete, restrict processing of, and receive a portable copy of your Personal Information. You also have the right to object to processing and to lodge a complaint with a supervisory authority.

B. CCPA/CPRA Rights (California):
California consumers have the right to:

Know what Personal Information is collected, used, and disclosed.
Request deletion of their Personal Information.
Correct inaccurate Personal Information.
Opt-out of the "sale" or "sharing" of Personal Information (we do not engage in these activities).
Non-discrimination for exercising your rights.

To exercise any of these rights, please contact us at [email protected]. We will verify your request before processing it.

8. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, regulatory, and quality assurance purposes inherent to the pharmaceutical industry.